5 Simple Statements About Telus technical support Explained
5 Simple Statements About Telus technical support Explained
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All those agents working from Telus Rewards, instead of trying to keep the previous loyal customers they make them disappear to search for other supplier
Again in the working day, you had a decision of businesses. Now We have now megacorps that swallow every single substitute selection up and also you're left with three alternatives spanning a whole state, all of which collude with eachother to extort It really is customers.
00 additional per month. Despite the fact that my deal says promo rate is for 2 many years my Monthly bill claims it is just one 12 months. Right after expending an afternoon today wanting to get enable, following the third person I spoke they explained they can take a look at it and call me back. I didn't receive a call back again with solutions. This is totally unacceptable. I regret signing up with Telus and can inform everyone I realize to hardly ever enroll with them. Out of curiosity I called Shaw and promptly had the decision answered and the individual I spoke with was apparent and articulate. Experience trapped inside of a contract and on the mercy of an enormous program which has no assist for its customers.
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I am requesting a transparent breakdown of my contract, which include all applicable savings, and a fair resolution to the issues I’ve expert. On top of that, I inquire that someone review the decision recordings to be familiar with the lousy remedy I acquired from several agents.
following the agent review my account he explained I can not provide you with a deal or credits like you have now using your exiting account, so i just gave up and hangup the phone.
Certainly not the experience we want our customers to obtain. Be happy to send us A personal information and we can easily talk about our alternatives to acquire this fixed for yourself.
I have not been so discouraged with a firm. It is not possible to receive responses from Telus. My Monthly bill continues to be modified a number of situations considering that signing up with them a yr in the past after a promoter came to our doorway and drew us in with enticing offers. She even explained Telus would buy Shaw's contract penalty to move us in excess of. I regret every 2nd of shifting. It will require up the vast majority of afternoon to talk to somebody at Telus. Maintain moments estimate one hour only to generally be forwarded to another person and placed on keep for an additional hour. My deal settlement displays what my Invoice ought to be Nevertheless they arbitrarily adjust my Invoice to one hundred.
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The hrs they've got are not Operating nicely with my work and caring for an aged relative frantic schedule. I also chatted Nonetheless they instructed me I have to get in touch with in.
The TV signal continues to be shed because Friday, September twenty seventh plus the technician who confirmed Telus customer service up yesterday, September thirtieth couldn't resolve the problem soon after transforming the TV cable box and cable. I used to be educated that the web Modem has to be transformed as well, but he didn't have it.
The TELUS workforce acknowledges that our operate spans many Territories and Treaty areas and we're grateful for the traditional Information Keepers and Elders that are with us these days, individuals who have long gone before us plus the youth that inspire us.
The TELUS workforce acknowledges that our work spans quite a few Territories and Treaty parts and we have been grateful for the normal Information Keepers and Elders that are with us now, whoever has absent ahead of us as well as youth that encourage us.